Privacy Policy – CycleKom
At CycleKom, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services. By using our website, you agree to the practices described below.
1. Information We Collect
- Personal Information: Name, email address, phone number, billing/delivery address, or any details you provide when placing an order or creating an account.
- Payment Information: Payment details are processed securely through third-party payment gateways. We do not store your full credit/debit card information.
- Website Usage Data: IP address, browser type, device information, pages visited, and time spent on the website (collected via cookies and analytics tools).
- Communication Data: Messages, inquiries, or feedback sent through our website, social media, or email.
2. How We Use Your Information
- Process and deliver your orders efficiently.
- Communicate with you about your purchases, support requests, and updates.
- Improve website performance, user experience, and customer service.
- Send promotional emails or offers (only if you agree or subscribe to our newsletter).
- Comply with legal requirements and prevent fraudulent activity.
3. Cookies & Tracking Technologies
- Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze traffic.
- You can choose to disable cookies through your browser settings, but doing so may affect certain features of the website.
4. Sharing of Information
We do not sell, trade, or rent your personal data to third parties. We may share your information only with:
- Payment processors to complete transactions.
- Delivery partners/courier services to ship your orders.
- IT and website service providers for technical support and security.
All service providers are required to protect your information and use it only for the intended purpose.
5. Data Security
- We use secure servers, SSL encryption, and other security measures to protect your personal data.
- While we strive for full protection, no method of online transmission is 100% secure.
6. Your Rights
- Access, update, or correct your personal data.
- Request deletion of your account or personal information.
- Withdraw consent from receiving marketing emails at any time.
To make a request, please contact us using the details below.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes mentioned in this policy, comply with legal obligations, or resolve disputes.
8. Third-Party Links
Our website may contain links to external websites or social media platforms. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies separately.
9. Changes to This Policy
CycleKom may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website means you accept these changes.
10. Contact Information
For questions about this Privacy Policy or your personal data, you can contact us at:
- Email: cyclekom@byndadventures.com
- Phone/WhatsApp: +968 99270748
- Location: Muscat, Oman