Terms and Conditions – CycleKom
Welcome to CycleKom. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or services.
1. Introduction
Welcome to CycleKom’s website. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.
2. Store Information
CycleKom is a bicycle shop and café located in Muscat, Oman. All products and services offered on this website are managed and provided by CycleKom.
3. Products & Orders
- All product images, specifications, and prices on the website are for reference and may change without prior notice.
- Placing an order does not guarantee product availability until payment is confirmed.
- CycleKom reserves the right to accept or cancel any order for any reason.
4. Pricing & Payments
- All prices shown include or exclude VAT depending on Omani law and will be clearly indicated.
- Payments can be made through the available payment methods listed at checkout.
- CycleKom is not responsible for any additional bank charges or currency conversion fees.
5. Shipping & Delivery
- Delivery times may vary depending on the location and product availability.
- Any delays due to courier services, customs, or unforeseen circumstances are beyond our control.
- Customers are responsible for providing accurate delivery details.
6. Returns & Refunds
- Products may be returned within a specified period (e.g., 7–14 days) if unused, in original packaging, and with proof of purchase.
- Refunds are subject to inspection and may be issued as store credit or original payment method.
- Custom orders, used items, and sale products may not be eligible for return.
7. Warranty & Repairs
- Bicycles and accessories come with a manufacturer’s warranty, if applicable.
- Warranty does not cover misuse, accidents, poor maintenance, or normal wear and tear.
- Repair services provided by CycleKom are subject to additional terms and service fees.
8. Intellectual Property
- All content on this website, including logos, images, text, designs, and videos, is the property of CycleKom and protected by copyright laws.
- Unauthorized copying or use of any content is strictly prohibited.
9. Privacy & Personal Data
- Customer information is collected and used only to process orders and enhance user experience.
- We do not sell or share personal data with third parties, except as required for payment and delivery services.
- By using this website, you agree to our Privacy Policy.
10. Limitation of Liability
CycleKom is not responsible for any direct, indirect, or incidental damages resulting from the use or inability to use our website or products.
11. Changes to Terms
CycleKom reserves the right to update or change these Terms and Conditions at any time. Continued use of the website signifies acceptance of any changes.
12. Contact Information
For inquiries regarding these Terms and Conditions, you may contact us at:
- Email: cyclekom@byndadventures.com
- Phone/WhatsApp: +968 99270748
- Location: Muscat, Oman